FAQ
Toronto wildlife removal questions, answered plainly.
Can you come today?
In most cases, yes. Same-day service is available for requests received before 4 PM, subject to technician availability. If same-day service isn't available in your area right now, we'll tell you upfront and get you the next available time.
What's the 4 PM cutoff about?
Requests received before 4 PM local time give us the best chance of reaching your property the same day. Requests after that are usually scheduled for the next available slot — we'll confirm timing when you contact us.
I don't know what animal it is. Is that a problem?
Not at all. Most people who contact us haven't seen the animal, just heard it. Tell us what you're hearing and where, and our technician will identify it on-site.
Is the animal treated humanely?
Yes. We use humane removal methods suited to the animal and the situation.
Are you insured?
Yes. Good Neighbors Wildlife carries $5 million in liability insurance.
What should I do if I hear something in my attic?
Avoid the urge to go up and investigate yourself, especially if young animals may be involved. Note when you hear activity and roughly where, and contact us — that information helps our technician right away.
What should I do if I hear something in a wall?
Leave the wall alone — cutting into it yourself can make the situation harder to resolve. Let us know which wall and when the noise happens, and we'll take it from there.
Will you need to come inside my home?
Usually, we can solve the wildlife problem entirely from outside without needing to enter your home. Some situations require access inside; your technician will explain what is needed.
Can I send you a photo?
Yes. You can add up to 5 photos to your request on our contact form. Only take photos from a safe place on the ground.
How much does wildlife removal cost?
We'll confirm the price with you once we understand the problem, before any work begins.
Do you service my area?
We currently serve Toronto, York Region, Durham Region and Peel Region. Check our service areas page, or reach out and we'll let you know if we cover your area.
What happens after the animal is removed?
Once we've confirmed the animal is out, we seal the spot it was using to get in and repair any damage it caused. Lifetime guarantee on every entry point we seal.
Do you repair the damage the animal caused?
Yes. Once the animal is out, we seal the entry point and repair the damage it caused, matched to your home's existing materials and colours. That includes roofs, soffits, fascia, roof vents, chimney caps, vent covers, eavestroughs and siding, as well as attic insulation, attic cleanup and drywall inside the home.
See the repairs we handleIs your work guaranteed?
Every entry point we seal comes with a lifetime guarantee, for as long as you own your home. If an animal gets back in through it, we come back and take care of it at no charge. Full terms are written on your invoice.
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